Privacy Policy
Your support is crucial in helping us achieve our mission. There are several ways you can contribute and make a difference.
At UCAHF we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect your data when you use our platform.
Information We Collect
We collect the following types of information:
- Personal Information: When you create an account, update your profile or engage with our platform, we may collect your name, email address, phone number, profile picture and other contact details.
- Payment Information: For transactions such as donations, we collect payment details such as card information or payment gateway data.
- Usage Data: We collect data on how you interact with the platform, including page views, click patterns and device information such as browser, operating system and IP address.
- Cookies and Tracking Technologies: We use cookies and similar technologies to understand user behaviour and personalise your experience. You can adjust your cookie preferences through your browser settings.
How We Use Your Information
We use your information for the following purposes:
- Provide and Improve Services: To personalise your experience, respond to enquiries, process transactions and improve our platform.
- Notifications and Communication: To send important updates, security alerts and promotional content based on your preferences.
- Analytics: To analyse usage patterns and improve how the platform works.
- Compliance: To comply with legal obligations, resolve disputes and enforce our terms of service.
Sharing Your Information
We take reasonable measures to protect your information, including encryption, firewalls and secure storage practices. However, no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Data Security
We take reasonable measures to protect your information, including encryption, firewalls and secure storage practices. However, no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your Privacy Choices
You have the following rights regarding your information:
- Service Providers: We may share your information with trusted partners who assist us with services such as payment processing, email notifications and data analysis.
- Legal Requirements: If required by law or in response to legal processes such as court orders or subpoenas, we may disclose your information to government authorities or third parties.
- Business Transfers: In the event of a merger, acquisition or sale of assets, your information may be transferred as part of that transaction.
Children's Privacy
Our platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have collected such information, please contact us immediately and we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated effective date. We encourage you to review this page periodically so that you always know how your information is handled.